Shipping & Returns

Please read carefully, yes, I know it's quite long but you can have well deserved coffee, tea or even a wee dram whilst taking all the below information in.  

 

Shipping, Returns & payment method.

Shipping is calculated at the checkout.

Payment is currently via Paypal only.

A note on potential postage delays and customs charges. 



I'm a small independent maker and all goods are carefully made, packaged, checked and posted by me.

Everything is done in a considered manner and patience is appreciated. Some goods have the beauty of natural flaws, marks and areas of distress from the process of making by hand. Items may vary slightly to the image shown due to this process and differing screen calibration but still made to the highest standard possible when working with raw and untamed materials.

Please make sure you are committed to buying my products as I am unable to do returns

If there is a problem with your order then contact me within 30 days. I will ask for photographs in the event of any damage to goods during the shipping process. 

All shipping is done weekly, If you require shipping to another destination not listed then please contact me directly and I will try my best to apply your particular country/area. 

Please also note, shipping charges are the responsibility of the buyer and will not be paid in part or full by foxed.

This may include VAT or other import taxes that are applied by the postal service in your home country (sometimes up to 25%).

While I regret any delays that may be caused by the postal services and customs processing in other countries, I cannot be responsible for them. Please research your local rules before ordering. 

Thank you


foxed